This section contains advice and information for Irish citizens who encounter difficulties in South Africa.

General

If you need emergency assistance from the Embassy, then contact us immediately. Our telephone number is: +27 12 342 5062  If you telephone at the weekend, you will be given a mobile number to call.  If momentarily unavailable please leave a message and the Duty Officer at the Embassy will contact you as soon as possible. When you leave a message, remember to state your name, the nature of the problem, where you are now, and the details of how the Duty Officer can contact you (eg leave your mobile phone number, or the phone number of the hotel/hostel where you are staying). If necessary, contact the police also.

Loss/Theft of Passport

If your passport is lost or stolen, contact the Embassy as soon as possible. You must also go to the nearest Police Station and make a report. Keep a copy of your statement to the police as you will have to submit it with your application for a new passport. If your passport is stolen a police report is accepted by some airlines in lieu of a passport, but always check with your airline before going to the airport. If your airline will not accept the police statement, the Embassy can issue you with an Emergency Travel Certificate.

Emergency Assistance for Irish Citizens in Zimbabwe

For genuine emergencies only involving an Irish citizen please telephone +263 4 750775 during office hours.  Out of office hours please call +27 12 342 5062.

Emergency Assistance for Irish Citizens in the Democratic Republic of Congo

For genuine emergencies only, involving an Irish citizen please telephone +27 12 3425062